wellconnected announced an expanded partnership with Monmouth County, New Jersey, extending the use of its allco platform to strengthen coordination and improve service delivery across the region’s homeless response system. The expansion reflects a broader trend among allco clients: as networks grow more familiar with shared tools and workflows, they often uncover new ways to improve collaboration, transparency, and outcomes across agencies. allco Rolling Out to Shelters and Prevention Providers Across the County This next phase introduces allco to homeless shelters and prevention providers throughout Monmouth County. Participating organizations will use the platform for: - Centralized intake - Case management - Referrals -Shared reporting The objective is twofold: create a more connected, consistent experience for individuals seeking help, and give service providers a clearer, more complete understanding of each person’s circumstances as they move through the system. By enabling agencies to share information responsibly across organizations, providers can better address not only immediate housing needs, but also the health and social factors that often contribute to homelessness in the first place. “This work reflects what wellconnected is built to do,” said Duane Conners, founder and CEO of wellconnected. “We use technology to help communities work together more effectively so people can get the right support at the right time. When systems are connected, outcomes improve for everyone involved.” Building on Existing Work Through Monmouth ACTS The expanded effort builds on wellconnected’s long-standing work in Monmouth County, where allco has supported human services coordination through the Monmouth ACTS initiative. Broadening the scope of that work signals both the success of the original implementation and the growing need for more coordinated responses—particularly as housing resources face increasing pressure and demand rises across communities. Part of a National Growth Pattern in Homeless Prevention Monmouth County’s expansion also fits into wellconnected’s larger footprint in homeless prevention nationwide. allco already supports homeless prevention efforts in Erie and Niagara counties in New York State and serves as the core use case for the company’s regionwide Community Information Exchange work in Chicago, where shelters and providers are coming online across the region. Together, these initiatives point to a common theme: a system that’s proven in one region can be adapted to another, even as local needs and structures differ. That flexibility matters in a space where agencies must collaborate quickly, share context effectively, and coordinate limited resources under real-world constraints. Looking Toward 2026: Modernizing the Social Safety Net As wellconnected looks ahead to 2026, the Monmouth County expansion represents one of several opportunities unfolding across the country to modernize the social safety net. By focusing on practical, real-world use cases—and building scalable systems that can support coordination at the network level—wellconnected continues to push toward a future where collaboration leads to measurable, meaningful impact for the people who need it most.

Growth across multiple regions moved wellconnected to hire Carolyn Montalbo as its new Community Experience Specialist. Montalbo joins wellconnected as it completes four years of rolling out its allco platform and developing it from a regional pilot to a multi-state social care infrastructure. In allco, wellconnected delivers a platform unifying community-based organizations, pharmacies, nonprofits, and care teams that are working to improve people’s lives. Montalbo arrives from LifeLaw, where she served as the Asset Alignment Director and oversaw operations and strategy for a rapidly growing estate-planning organization. She holds a masters in mental health counseling from the University at Buffalo. CEO Duane Conners brings Montalbo on as wellconnected's network has expanded, and its need to ensure every partner, user, and community stakeholder has a clear, supportive and consistent experience has grown. "I know how key it is to have great team members, especially when you are small but might. This is a great step of maturity for the team, the company and for our clients," Conners said. "I cannot wait to see the amazing things we are going to do now." Conners believes her background in both high-touch client service and organizational systems gives her a deep understanding of how to build clear, supportive, and trustworthy experiences. That’s especially true in environments where people depend on accurate information and seamless coordination. "As she steps into her role, Carolyn will help bring greater structure, consistency, and personality to our customer experience. That work will span onboarding, support and adoption all the way to storytelling," Conners said.

In community-based pharmacies around Buffalo, NY, staff is applying support assessments and referrals for the people they serve through 'allco,' the main platform of social services startup wellconnected. The dynamic new application of wellconnected's unifying intake system has operated since the Spring, in partnership with the University at Buffalo Clinical and Translational Research Institute Pharmacy staff executes a custom 'allco' intake process across the consortium of pharmacies UB has brought together. Staff conducts social needs assessments of people who come in for prescriptions or guidance. Referrals for services - from food to housing to mental health - are made for those in need. Clients are delivered to community-based groups that specialize in the care required. “Pharmacies are an important source of community support and this project will allow staff to guide people to places where they receive much-needed relief and help,” wellconnected CEO Duane Conners said. “They will use allco to leverage the social determinants of health risk assessments, which we know is an important step in improving the regional social care framework.” The pharmacy application is another demonstration of wellconnected as an enterprise platform. Its mission: improve social care through standardized case management, regional collaboration and the use of data to inform community care. As a key node in the healthcare continuum of any community and, for many people, a trusted source of support beyond the delivery of medicine and prescriptions, pharmacies become a critical part of the wellconnected mission. Conners said the 'allco' platform goes beyond a system that a pharmacy may apply for referrals. Documentation follows to build assessment of the viability of the project and the potential for a larger rollout. And, according to Conners, the use of ‘allco’ to create a referral network and document referrals has led to extremely high ‘closed-loop referral rates’ with existing clients, showing how data-informed processes can dramatically improve community-based care. "That level of trust is a key to this project as it will allow pharmacy staff to ask questions about health-adjacent context such as living situations, finances and food," Conners said. "'allco' will then provide a standardized protocol for guiding people to care that may be necessary. Onboarding at various pharmacies will begin later this spring or early summer." A portfolio company of Brown and White Ventures in 2025, wellconnected formed in 2021 as a mission-driven startup aiming to create a better social safety net for the people in our society who need help. Through its ‘allco’ software, the company brings a networked enterprise platform to a fractious and inefficient industry, driving collaboration between nonprofits and their funders. Local and regional social service networks in New York, New Jersey, West Virginia and Illinois are among the early adopters of wellconnected, where government entities and foundations are driving adoption to thousands of nonprofits.

The story of wellconnected's use of trusted, connected data powering whole-person care across communities resonated at one of the nation's leading conferences on broadening social care. CEO Duane Conners joined with leaders from 4medica and the New Jersey Innovation Institute to deliver that message, and insights into their successful partnership, at the Civitas 2025 Annual Conference in Anaheim (September 28-30.) Conners showed how wellconencted's allco platform builds transformative processes in Chicago and Cook County, Illinois, as well as other communities in New York, New Jersey and West Virginia, through leveraged data to systemize and track social care. Allco's coordinated system improves processes and transparency and creates improved care for a community's most vulnerable. "At wellconnected, we believe true interoperability must go beyond clinical data to include behavioral and social insights that shape health every day," said Conners, wellconnected founder. “By partnering with 4medica and NJII, we're showing how connected data can empower care teams, strengthen communities, and deliver on the promise of whole-person care.” Conners and wellconnected, and their partners, hosted a featured session at the conference: Transforming Whole-Person Care: Unlocking the Power of Cross-Sector Data Sharing. He was joined by 4medica President Gregg Church, Rashidat Balogun, MPH, Managing Director of Chicago Regionwide CIE, Illinois Public Health Institute and Jennifer D'Angelo, COO and EVP, Healthcare Division of the New Jersey Innovation Institute.

Belief in data. ​Brown and White Ventures' new portfolio company, wellconnected, is driving that expression to draw funders and nonprofits together to better serve the people who need their services.  ​CEO Duane Conners said wellconnected's platform, allco, has been engineered to fit an agencies’ specific needs around intake and case management.  ​The platform coordinates that information in such a way that users can pull automated health information summaries, which are presented in layman terms and create crucial context for SDOH. ​“Just like an HIE, ‘allco’ has a longitudinal record for social care,” Conners said. “The difference is ours is directly built into the case management suite. So if someone walks into a shelter, it’s a full-stack understanding of their history – if they ever needed transportation or childcare or have food insecurity – because all of those community agencies really need to work together.” ​Conners spreads that message at events like the HIMSS conference in Las Vegas, an international gathering of those leading cutting-edge healthcare and IT earlier this year. There, he shared the story of wellconnected's first-of-its-kind community information exchange in Chicago, Buffalo, New Jersey and West Virginia and the importance of leveraging data for the social determinants of health. ​“If someone comes in for housing assistance, our users can see historically that he lost his job and he needed rent assistance that had fallen off," Conners said. "So he can step in and start working with those other providers to make sure that doesn’t happen again.” ​The company was formed in 2021 as a mission-driven startup aiming to create a better social safety net for the people in our society who need help.  Through its ‘allco’ software, the company brings a networked enterprise platform to a fractious and inefficient industry, driving collaboration between nonprofits and their funders. Government entities and foundations in the states and communities wellconnected serves are driving adoption to thousands of nonprofits. Learn more at: https://www.youtube.com/watch?v=NmhOsyH2Q3Q

Brown and White Ventures announced Monday July 14, 2025 it will invest $200,000 in wellconnected, a four-year old Buffalo, New York based startup whose “allco” platform gives social care agencies a standardized way to perform intake, case management, data collection and referrals.  Many different nonprofits align into one standardized system under wellconnected platform, ‘allco.' It turns inefficient ad hoc networks into engines of true collaboration. ​The investment by Brown and White Ventures is seed funding for wellconnected which will support the national rollout of “allco.” ​The platform has made major integrations with social care systems in New York, New Jersey, West Virginia and Illinois and positioned “allco” as a disruptive force dedicated to improving U.S. social care. ​“We find it compelling how welllconnected and “allco” tackle the long-standing fragmentation of social services in our country. We’re proud to be investing in a company positioned to become the digital infrastructure for social care in the United States,” said Jim Aroune, General Partner at Brown and White Ventures. ​“We’re grateful to the team at Brown and White Ventures for understanding the scope of vision as we pursue this very important mission,” wellconnected founder and CEO Duane Conners said. “wellconnected is bringing deeply necessary change that brings structured data and real-time analytics to the American social safety net so that we can provide quality resources and service to community members who need it most.” ​Conners reports “allco’s” primary clients include: non-profit organizations, public sector agencies and health insurers. The platform can also serve municipal governments engaged in delivering social care services, including housing support, food assistance, re-entry programming for formerly incarcerated individuals, mental health counseling and employment services. ​"By backing wellconnected, Brown and White Ventures sees an opportunity to make good on our Franciscan mission to promote compassionate service, respect and peace in our investments," Aroune said.  ​In 2021, Conners and Jamie Bono founded "allco." One of the platform's first partners was 211 Western New York, which received funding from Launch NY and Buffalo Innovative Seed Company. ​While wellconnected would land contracts in New Jersey and West Virginia, it was the closing of a five-year pilot program contract with the city of Chicago and Cook County, Illinois that doubled the company's revenue in 2024.

Portfolio company wellconnected and its revolutionary platform, allco, deliver collaborative community care, all in one place. allco's intuitive tools help companies manage everything from intake assessments to referrals to Cross Agency Partnerships. For the first time, wellconnected is creating longitudinal shared records for individuals to better manage their care. "Think of allco as a blend of a specialized CRM, an ERP, and an electronic health record," founder Duane Conners said. "It's also built with best practices and industry leading compliance and security." Conners calls allco easy to implement, intuitive to use, automatically secure, and very customizable. It frees agencies from needing their own engineers or high-priced consultants. With allco, all programs are supported with a full toolkit to drive mission and support their communities. Clients receive centralized and aggregated reporting across all those programs using the platform, providing insight into milestones, referral activity, and needs that are identified. Each of those programs can also collaborate like never before with cross-agency case management and even integrate or support healthcare initiatives.

With its collaborative care platform, allco, already making a difference in four states, wellconnected, the Buffalo, NY-based startup, shared that it is preparing to be cash positive in 2026 and ready to grow into a new, substantial metro. The company will wait to announce the next community in which its allco platform will be introduced. With allco, founder Duane Conners and his team have built a system which "streamlines platforms workflow for community organizations by giving them access to social support resources all in one place." A single source intake record is created through allco. It's managed for the community member and allows cross-agency access and collaboration through a coordinator dashboard. With a community member's data all in one hub that connected to what Conners calls a "robust service directory," allco delivers targeted outreach and closes the loop on referrals." The wellconnected team, in service to Chicago/Cook County, Illinois, portions of Western New York and New Jersey, and the state of West Virgina, reports allco has provided improved comprehensive data "which reveals deeper insights or measuring reporting and grant funding." Conners calls the product of all this onboarding alignment "a holistic approach to social care which ultimately enables CBO’s to provide better support and make a greater impact in their community." A video introducing allco can be found at the Brown and White Ventures YouTube channel: https://www.youtube.com/watch?v=xb9-voprOSQ Wellconnected invites social care leaders and community leaders to book a demo of the allco platform at: https://www.getwellconnected.co

InfoTechWNY recognized wellconnected founder and CEO Duane Conners as its Tech Leader of the Year for 2025 Thursday. Conners has moved wellconnected, through its lead platform, allco, on a mission to unify human services in communities and regions to most effectively serve through standardized intake and case management. In wellconnected's allco platform, a social services revolution is efficiently, effectively making the lives of people with basic service needs better. "Duane has put mission and culture at the heart of his terrific startup," said Irfan Khan, CEO of Circuit Clinical and InfoTechWNY's 2024 Tech Leader of the Year. "He’s also working with a Circuit alum - the inimitable Stephen Butzler, so I know Duane can attract and retain top talent." Conners has so far delivered wellconnected to: Chicago/Cook County, Illinois, Buffalo and Western New York, West Virginia, and a portion of New Jersey.

America’s fourth largest industry struggles to technically catch up with the times and develop true standards for communication and accountability. Into that gap arrives wellconnected, a Buffalo, New York startup seeking to lend a hand to social services and community service providers closest to home. Duane Conners told Brown and White Ventures podcast during a conversation in Williamsville, NY that his startup’s transforming how people access services; regardless of what kind of service the person needs. Through its allco platform, wellconnected binds a region’s agencies into seamless, efficient and more productive community assets, for both those seeking social services, and also services provided by: healthcare, housing, food, education and local government. “It’s a model that allows the tech to be that cobweb sticks everyone together. And allows for a digital no-wrong-doing.” Conners, a former lead at Kaleida Health, designed allco in partnerships with hundreds of organizations to unify onboarding and share collaborative case coordination. “Any agency, any one you speak with on the platform, allows you access to all of the services you need, near or far that most effectively help you.” Conners said his eight-year-old platform helps people who help people, including those on the ground working in food pantries, homeless shelters, school districts, county governments. It allows those organizations and their members to digitally collaborate.” Chicago and Cook County, Illinois, West Virginia, parts of New Jersey and Buffalo and Western New York implement allco and see their service enhanced through allco platform. “Our industry; most of it is ad hoc. And that’s what humans are. We work with individuals and individual care plans. But all those agencies don’t have communication tools and integration that can best support success,” Conners said. Listen to the entire conversation with Duane Conners at the link: https://www.youtube.com/watch?v=fYKmPfWXMz8

The inspiration for the startup seeking to change social services through unifying technology and process comes from Duane Conners's extensive experience in Western New York's health and social care systems. Conners, the co-founder and CEO of wellconnected, has positioned himself as a key player in the fields of healthcare finance and innovation for a generation. Conners, a 2000 Pioneer Central graduate, studied at the University at Buffalo School of Management and graduated with a B.S. in Financial Analysis. Kaleida Health brough Conners on in 2008. His career with the region's largest health organization led to his tenure as a Senior Decision Support Advisor at Buffalo General Medical Center. Here, he provided invaluable financial and clinical analysis, aiding project and management teams in navigating complex decisions. Conners's expertise grew as he transitioned to the role of Manager of Budget and Financial Analysis at Kaleida Health, where he led a team dedicated to developing a service line-based budget across the organization. His analytical skills and leadership paved the way for future opportunities. In 2015, he briefly served as a Financial Analyst at North American Breweries, Inc. before taking on the challenge of Network Finance Manager at HealthNow New York Inc., where he played a pivotal role until May 2016. His tenure showcased his ability to blend financial acumen with strategic insights, strengthening healthcare finances. In addition to his extensive healthcare experience, Conners founded rprt in October 2015, serving as CEO until August 2022. Under his leadership, rprt specialized in creating reporting environments and implementing solid data practices that benefited nonprofit and non-tertiary care providers. This entrepreneurial venture solidified his status as an innovator in the field. Conners’s commitment to enhancing healthcare solutions can be found in his work with VBP Forward from September 2018 to April 2021, where he helped healthcare organizations develop value-based care solutions and improve population health outcomes. His collaborative spirit led to co-founding the Center of Excellence for Infection Prevention and Control (COEIPAC) in January 2017, dedicated to spearheading innovative strategies in infection prevention. His early career included significant roles at organizations like Infonaut, where he served as Vice President of Business Development, and the Western New York Impact Investment Fund as an Investment Associate. These experiences equipped him with a broader understanding of healthcare investment and operational strategies. It led to wellconnected, the newest portfolio company of Brown and White Ventures. Founded four years ago, the company's platform "allco" works directly with community-based organizaqtions to create a secure, central data hub that removes silos, allows collaboration and ultimately provides better social care services. Conners' s SaaS introduced itself in Buffalo and Erie County before making inroads into West Virginia and New Jersey. It's big break came months ago, when it engaged in a five-year agreement with Chicago and Cook County, Illinois. Conners continues to be a driving force for positive change in the industry, proving that a dedication to data-driven practices and innovative solutions can lead to significant advancements in health care delivery.